Going first, then building the path.
At H-E-B, I founded the company's first digital accessibility program — research, allies, training, and a roadmap, all before there was a budget. By the time the program had funding, the structure was already in place. Screen reader users could complete checkout independently for the first time.
At Amdocs, I lead design for Southwest Airlines Crew Bid & Award. I also built a Kiro template with ~15 agent hooks so designers on my team can prototype without touching a command line.
I founded Craft Five, an AI-native writing practice tool. I designed it, built it with Claude Code, and shipped it solo.
